“I wanted to take just a moment to say thank you for all the help Reliable gave us through our plating line shutdown. It was a bit of nightmare situation for us and we were not only scrambling to get our maintenance problems solved, but we were definitely scrambling to meet our customer’s needs. On-time shipping is a huge focus at KI and we hold ourselves to a very high standard. Late orders are simply not acceptable. With Reliable’s help we avoided disappointing many of our customers.
Being that we have our own plating line, we tend to only call Reliable when we are in some kind of trouble. I want you to know how much your quick reaction time and flexibility means to KI. Thanks to the entire Reliable team.”