Customers have plenty to say about our chrome services.
Thank you for the beautiful parts that we picked up yesterday. I must say it is very refreshing to be so proud of an accomplishment and to be affiliated with Reliable. You have no idea how much I appreciate all of the effort that your guys put forth for this endeavor. I know it was a lot to ask and a lot to expect. I’ve been able to “rely” on Reliable for almost 20 years. Once again, a big “thank you.” Reliable is a real class act and a pleasure to work with.
RPW’s performance remains outstanding in the areas of customer service, price structuring, quality control and on-time delivery. RPW continues to exceed the EST Company’s expectations, and therefore, in honor of your achievement, we would like to present to you our special award (EST Supplier of the Year Award).
Raw Materials Buyer
I would like to give a special “thank you” to all who helped accomplish Polaris service orders for the last two weeks. If it wasn’t for everyone putting in extra effort we would never have been able to do this. KEEP UP THE GOOD WORK!
I just wanted to write and thank you for all your support as we’ve brought our product from concept to reality. Your quotes were timely and competitive, your delivery performance and quality through every stage of development was outstanding, and your willingness to help us develop the specifications for our product was extremely helpful. Service like this, combined with excellent quality and competitive prices, makes Reliable Plating Works an easy choice for chrome plating projects like this.
Allow me to encourage you to consider using Reliable Plating for your plating projects. Jaime’s company has proven to be super-responsive in their service and high quality with their plating. I only wish I had more business that I could give him!
I wanted to take just a moment to say thank you for all the help Reliable gave us through our plating line shutdown. It was a bit of nightmare situation for us and we were not only scrambling to get our maintenance problems solved, but we were definitely scrambling to meet our customer’s needs. On-time shipping is a huge focus at KI and we hold ourselves to a very high standard. Late orders are simply not acceptable. With Reliable’s help we avoided disappointing many of our customers.
Being that we have our own plating line, we tend to only call Reliable when we are in some kind of trouble. I want you to know how much your quick reaction time and flexibility means to KI. Thanks to the entire Reliable team.
I would like to take this opportunity to thank you and your fellow staff members for all their hard work in pushing thru the Indian product in expeditious fashion over the last several weeks. These efforts have not gone unnoticed and are much appreciated by all. Please forward this to those involved with the process. You all deserve the recognition!
Daryl R. Kruse
I received the samples and they looked so great I rushed them to my salesperson and told him to get on the phone and have these guys call you to get their parts plated at RPW. Based on the samples I received from the customer (that were plated) vs. your plating, you and your crew are by far the experts.
Reliable Plating Works offers superb value and flexibility on a wide variety of base materials. In our competitive marketplace, they have been able to consistently provide the high quality finishes we require on our products.
Mark S. Dahlman
I want to say “thanks” again for all the time, effort, and great welcome I and Pegi got yesterday during our visit to RPW. It was really a treat having her company for the 800 miles of driving, and your willingness to be so nice and accommodating to having her with me is very much appreciated. It’s nothing she’s seen before, and she was fascinated and impressed.
I’m even more impressed with RPW considering the orderliness, organization, efficiency, and equipment I saw. You truly get a tremendous level of through-put out of a relatively small square footage. The quality of workmanship and parts I saw make me very comfortable with your capabilities to meet our needs.
BUT WAY BEYOND ALL THE ABOVE is the quality and attitude of your people. Everyone from you and your family to the folks I got to meet on the lines exude professionalism, friendliness, and a real concern for quality, performance, and customer satisfaction. A very impressive trip for me! I’m very pleased that I made such a good decision choosing RPW and the Maliszewski clan to take care of Sico’s chrome needs!
I promise we’ll continue doing our best to make things better and easier on our end. I’m already looking forward to my next visit and seeing you all again.
Thanks again, and please share this with the whole group, maybe even post for the folks in the plant so they know I appreciate all they do for us? After all, they’re the ones really responsible for our parts and doing such a great job!
Harry V. Levey
V.P. & Director of Purchasing,
Sico America, Inc.